Career history
Professional experience
More than 20 years across project management, fintech, digital transformation and web development.
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Apr 2024 – present
Project Coordinator, PMO and Scrum Master Current
FIS — Fidelity National Information Services (Fortune 500), Campinas, Brazil
- PMO and coordination of global strategic projects and programs, ensuring governance and on-time delivery
- Built and automated Power BI dashboards for senior leadership
- Managed the Technical Documentation and Interpretation Services teams
- Stakeholder management across business units and regions
- Scrum Master: sprint planning, daily stand-ups, retrospectives and backlog refinement
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Jul 2023 – Nov 2023
Project Manager and Team Manager
FastProBR, São Paulo, Brazil
- Rescued 13 stalled projects, delivering 100% on time by restructuring schedules and reallocating resources
- Led electronic payment solutions with generative AI for urban mobility
- Directed developers, QA analysts and systems analysts across the full development lifecycle
- Developed new business partnerships and client relationships
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Jul 2022 – Mar 2023
Project Manager and Technical Project Manager
Unlimit, São Paulo, Brazil
- Led global payment integration projects (VISA, Mastercard, AMEX, ELO) across Latin America, Europe and Asia
- Ensured regulatory compliance with BACEN, CIP and international card schemes
- Coordinated Product, PMO, Business Analysis and Sales teams
- Onboarded and trained new hires on Brazilian payment methods
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Oct 2021 – Jul 2022
Systems Analyst
Unlimit, São Paulo, Brazil
- Wrote API technical documentation in UML for global payment integrations
- Managed and prioritized the development team’s backlog
- Documented credit card and alternative payment methods in Brazil
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Jul 2018 – Oct 2021
Client Services Analyst II
FIS (formerly TSYS/Global Payments), Campinas, Brazil
- Incident management and customer service for clients in Brazil, Latin America and the Caribbean
- Led meetings with banks on downtime, fraud, credit analysis and cards
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Mar 2013 – Dec 2016
Senior Project Manager — Internet and Social Media Division
City of Jaguariúna, Brazil
- Digital transformation projects in Health, Finance, Social Services and Infrastructure
- Created the city’s official portal and managed its social media channels
- Pioneered free public Wi-Fi and technology innovations for schools and hospitals
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Jan 2005 – Nov 2011
Business Systems Analyst
Motorola Brasil, Jaguariúna, Brazil
- Business process analysis and functional specifications for developers
- Software and API documentation in UML
- Collaboration with DevOps teams on internal and external projects
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Jan 2002 – Aug 2019
Technical Project Manager and Senior Web Designer
Computech Professional Corp, Miami, USA (remote)
- Managed and delivered web and software projects for more than 200 clients in the US and worldwide
- Led teams of designers and developers on full-stack projects
- Complete websites: design, graphics, video and development in ASP and PHP